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TeamViewer DEX for Microsoft Intune

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TeamViewer DEX for Microsoft IntuneSolutionsPlatformPricingResourcesCustomersAboutTake a TourTeamViewer DEX Helps withFrictionless ExperienceEnsures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT OperationsOptimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & ResolutionResolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience ManagementIdentify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
TeamViewer DEX forMicrosoft IntuneLightweight, always-on communication, real-time actions, and automated client health remediation,
Device RefreshOptimize hardware spend while facilitating proactive hardware asset management
Software ReclaimGain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core CapabilitiesIntelligenceBusiness ImpactExperience AnalyticsEndpoint TroubleshootingEmployee SentimentEndpoint AutomationApplication Experience Management (AXM)Content Distribution for Microsoft Configuration ManagerInventory InsightsPatch InsightsSynthetic MonitoringAdd-ons and ExtensionsAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer DEX PlatformHelps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overviewPlatform TourResource LibraryDig into original DEX analysis, case studies, on-demand webinars, and more.
BlogsBe a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use CasesSelect your specific use cases to see demo videos narrated by product experts.
DEX GlossaryUnderstanding key terms and concepts related to Digital Employee Experience.
Other ResourcesDEX HubRemediation Hub1E ExchangeDocumentationSupportTrainingWhat is Digital Employee Experience (DEX)?From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEXRemediation hubOur CustomersDEX ROIProfessional ServicesTrust, Security, and ComplianceFederalCustomer Resources1E ExchangeDocumentationSupportTraining1Engage CommunityCustomer SuccessHow Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case studyCompany OverviewPartnersEvents and WebinarsCareersNewsroomCSRContactAbout 1EAt 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview TeamViewer DEX forMicrosoft IntuneEnable fully modern management. Reduce incident volumes, eliminate unnecessary costs, and minimize user downtime while improving end user experience and device security.
Schedule a demoBenefitsMade to help you get the most out of Microsoft IntuneReal-time policyClient healthCritical services compliancePatching visibilityNormalized inventoryHow it helpsMaintain a standardized baseline, rapidly respond to critical issues, and ensure continuous compliance with patching regulations. Ensure client health and give IT professionals the real-time control they need to succeed.Financial and disruption savings insightsEasily report on support tickets avoided, financial savings, and the number of hours saved from disruption with customizable calculators.
Compliance statusReview devices that are compliant, problematic, or non-compliant with the rules established for the environment. Real-time policy sync allows for compliance to be addressed based on client health, client diagnostics, and more.
Find and fix issues in real-timeFrom client health to patching, find and fix all devices that have drifted from the baseline configuration. Validate that critical services such as SecureBoot, Antivirus, BitLocker, and more are compliant, enabled, and running properly, then automate the fix as necessary.
Advanced dashboardObserve device compliance in an easy-to-use dashboard that displays real-time data.
Custom configurationModify default configurations as desired to allow more in-depth management of Microsoft Intune. Configure details from the rules that impact each status to the time and cost of each support ticket avoided.
IT infrastructure optimizationReal-time event management for Microsoft Intune troubleshooting, last-mile patching, and hardware/software inventory normalization and visibility.
123456Customer SuccessOur customers Work Wonders™Case StudyData-Driven Decision Making at Carollo, Harnessing the Power of the 1E PlatformRead MoreCase StudyNationwide: Driving an experience-centric approach to endpoint managementRead MoreCase StudyHow RLI Insurance Achieves Greater Visibility with the 1E PlatformRead MoreFrequently Asked QuestionsWhat statuses are captured and why?
Compliant: Device is compliant with all rules related to Microsoft Intune

Problematic: Device is frequently having issues with rules related to Microsoft Intune

Non-Compliant: Device is currently non-compliant with rule(s) related to Microsoft Intune

Unknown: Device has no rule information available

Is the data shown in the dashboard in real-time?
Yes, the dashboard displays real-time data.

If a machine isn’t on, will its Status show in the dashboard?
Yes, the device and its status will still show in the dashboard, with its last known status. If events which might change status (such as failed rule compliance) have been happening while the device is offline, the data will by synched and the status will update when the device comes back online.

What kind of customization is available within this solution?
Rule time savings, user persona settings, support and end-user time costings, and the basis on which rules are considered problematic and more can all be configured.

As an admin only interested in TeamViewer DEX for Microsoft Intune, do I need access to the TeamViewer DEX Platform in addition to the dashboard?
Once setup, there are enough controls available within the solution dashboard that it is not necessarily required for an admin to have to visit the TeamViewer DEX Platform. However, there are features in the TeamViewer DEX Platform that will further enhance any organization’s management of Microsoft Intune.

As a customer that already owns the TeamViewer DEX Platform, how do I get access to the TeamViewer DEX for Microsoft Intune solution?
Your Customer Success contact will be able to provide additional information, answer questions you may have, and assist with scheduling a demo. Alternatively, you can click here to schedule a demo.

Ready to Work Wonders™?Schedule A DemoAboutCompany OverviewPartnersFederalEvents and WebinarsCareersNewsroomPricingContactCompareTeamViewer DEX vs LakesideTeamViewer DEX vs NexthinkTeamViewer DEX vs TaniumPlatform TeamViewer DEX PlatformIntelligenceBusiness ImpactEmployee SentimentEndpoint AutomationEndpoint TroubleshootingExperience AnalyticsInventory InsightsPatch InsightsSynthetic MonitoringApplication Experience ManagementContent Distribution for Microsoft Configuration ManagerAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer Tensor + TeamViewer DEX Platform IntegrationSolutions Frictionless ExperienceSeamless IT OperationsMicrosoft IntuneDevice RefreshSoftware ReclaimResourcesResource LibraryBlogUse CasesDEX GuideDEX GlossaryRemediation, Automation, and DEX content hub1E ExchangeDocumentationSupportTrainingCopyright © 1E 2026 All Rights Reserved
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