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What's New on the 1E Exchange: Revolutionizing IT Management with Our Latest DEXPack - 1E

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What's New on the 1E Exchange: Revolutionizing IT Management with Our Latest DEXPack - 1ESolutionsPlatformPricingResourcesCustomersAboutTake a TourTeamViewer DEX Helps withFrictionless ExperienceEnsures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT OperationsOptimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & ResolutionResolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience ManagementIdentify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
TeamViewer DEX forMicrosoft IntuneLightweight, always-on communication, real-time actions, and automated client health remediation,
Device RefreshOptimize hardware spend while facilitating proactive hardware asset management
Software ReclaimGain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core CapabilitiesIntelligenceBusiness ImpactExperience AnalyticsEndpoint TroubleshootingEmployee SentimentEndpoint AutomationApplication Experience Management (AXM)Content Distribution for Microsoft Configuration ManagerInventory InsightsPatch InsightsSynthetic MonitoringAdd-ons and ExtensionsAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer DEX PlatformHelps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overviewPlatform TourResource LibraryDig into original DEX analysis, case studies, on-demand webinars, and more.
BlogsBe a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use CasesSelect your specific use cases to see demo videos narrated by product experts.
DEX GlossaryUnderstanding key terms and concepts related to Digital Employee Experience.
Other ResourcesDEX HubRemediation Hub1E ExchangeDocumentationSupportTrainingWhat is Digital Employee Experience (DEX)?From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEXRemediation hubOur CustomersDEX ROIProfessional ServicesTrust, Security, and ComplianceFederalCustomer Resources1E ExchangeDocumentationSupportTraining1Engage CommunityCustomer SuccessHow Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case studyCompany OverviewPartnersEvents and WebinarsCareersNewsroomCSRContactAbout 1EAt 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview July 31, 2023Sid BhaskaraWhat’s New on the 1E Exchange: Revolutionizing IT Management with Our Latest DEXPackNavigating the complexity of today's digital ecosystem, where end-user experience is paramount, presents unprecedented challenges. With various devices, software, and networks at play, maintaining an optimal digital employee experience (DEX) ensures productivity and satisfaction.
In this dynamic landscape, we're thrilled to introduce three new DEXPacks to the 1E Exchange. These focus on redefining how you manage and optimize the digital experience for your users. Each pack tackles unique challenges, efficiently managing device security, performance, and software updates. The goal? To empower you to concentrate on high-level strategic goals.

Embrace simplicity with DEXPack 1: BitLocker Endpoint Security We're starting with the BitLocker Endpoint Security pack, designed to give you peace of mind by strengthening your device security. This pack handles all the complicated aspects of BitLocker, allowing you to keep track of encryption statuses and recovery keys easily. Essentially, it's like having a security guard for your devices, providing protection and security.

Key features:

BitLocker Encryption Status monitoring Recovery Key reporting Disk Volume status reporting

Find out more about BitLocker Endpoint Security pack here.

Boost your macOS device safety with Product Pack 2: macOS Security MacOS DexPack keeps tabs on your device's security settings. It makes sure crucial features like FileVault, Gatekeeper, and automatic software updates are active. This way, you can rest assured knowing your devices are always up-to-date and safeguarded against threats. It also provides detailed device security reports, making it easier for you to understand and maintain your device's security levels. It's the comprehensive security solution you've been looking for.

Key features:

FileVault encryption status and recovery key retrieval macOS certificates and keychain identities list Automatic software updates monitoring

Explore the macOS Security pack here.

Maximize efficiency with Product Pack 3: macOS Device Performance  To keep your macOS devices running smoothly and efficiently, we've created the macOS Device Performance DEXPack. This pack makes it simple to keep an eye on how your devices are performing. It allows you to monitor memory usage, manage power actions, and even control application installations.

By keeping track of these essential metrics, you can make sure that your devices are performing at their best, leading to smoother workflows and higher productivity. Now, you don't need to be a tech expert to keep your devices running at peak performance.

Key features:

CPU and Memory utilization reporting Memory statistics monitoring Application installation using package file

Get more details on the macOS Device Performance pack here.

With the unveiling of these DEXpacks, we aren't just enhancing digital experience management; we're pioneering its future. As the digital landscape grows increasingly complex, the need for robust, efficient, and user-friendly DEX solutions is more important than ever. These DEX Packs represent our commitment to creating solutions that are smarter, simpler, and more secure. Keeping you ahead of the curve in the rapidly evolving digital world.

For more information on our DEXPack, feel free to reach out to us. We're always here to help!

Sid BhaskaraSid Bhaskara is a Senior Product Marketing Manager at TeamViewer, where he leads go-to-market strategy for the company’s Digital Employee Experience (DEX) solutions. He has driven successful launches like 1E Intelligence and Software Reclaim through strategic positioning, market segmentation, and AI integration. Sid is passionate about aligning product marketing with evolving customer needs and refining messaging to keep DEX offerings competitive and impactful.
Sid contributes to integrating AI capabilities into 1E’s product offerings, helping to ensure that marketing materials and customer communications convey the value of these innovations. He has played a role in implementing interactive demos and optimizing the product launch process, which has helped improve project efficiency and reduce time-to-market.
Key areas of interest to Sid include aligning product marketing efforts with changing market needs, industry demands, and customer feedback, and refining product positioning and messaging to keep DEX offerings relevant and effective.
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AboutCompany OverviewPartnersFederalEvents and WebinarsCareersNewsroomPricingContactCompareTeamViewer DEX vs LakesideTeamViewer DEX vs NexthinkTeamViewer DEX vs TaniumPlatform TeamViewer DEX PlatformIntelligenceBusiness ImpactEmployee SentimentEndpoint AutomationEndpoint TroubleshootingExperience AnalyticsInventory InsightsPatch InsightsSynthetic MonitoringApplication Experience ManagementContent Distribution for Microsoft Configuration ManagerAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer Tensor + TeamViewer DEX Platform IntegrationSolutions Frictionless ExperienceSeamless IT OperationsMicrosoft IntuneDevice RefreshSoftware ReclaimResourcesResource LibraryBlogUse CasesDEX GuideDEX GlossaryRemediation, Automation, and DEX content hub1E ExchangeDocumentationSupportTrainingCopyright © 1E 2026 All Rights Reserved
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