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Hannah Lenane, Author at 1E

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Hannah Lenane, Author at 1ESolutionsPlatformPricingResourcesCustomersAboutTake a TourTeamViewer DEX Helps withFrictionless ExperienceEnsures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT OperationsOptimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & ResolutionResolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience ManagementIdentify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
TeamViewer DEX forMicrosoft IntuneLightweight, always-on communication, real-time actions, and automated client health remediation,
Device RefreshOptimize hardware spend while facilitating proactive hardware asset management
Software ReclaimGain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core CapabilitiesIntelligenceBusiness ImpactExperience AnalyticsEndpoint TroubleshootingEmployee SentimentEndpoint AutomationApplication Experience Management (AXM)Content Distribution for Microsoft Configuration ManagerInventory InsightsPatch InsightsSynthetic MonitoringAdd-ons and ExtensionsAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer DEX PlatformHelps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overviewPlatform TourResource LibraryDig into original DEX analysis, case studies, on-demand webinars, and more.
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Other ResourcesDEX HubRemediation Hub1E ExchangeDocumentationSupportTrainingWhat is Digital Employee Experience (DEX)?From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEXRemediation hubOur CustomersDEX ROIProfessional ServicesTrust, Security, and ComplianceFederalCustomer Resources1E ExchangeDocumentationSupportTraining1Engage CommunityCustomer SuccessHow Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case studyCompany OverviewPartnersEvents and WebinarsCareersNewsroomCSRContactAbout 1EAt 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview Hannah LenaneHannah is the Senior Content Marketing Manager at 1E, where she has been leading content strategy since 2021. With a deep focus on DEX, she has conducted research, collaborated with industry experts, and produced content that explores the intersection of technology, the workplace, and the future of work.
Hannah's tech-focused career spans digital broadcasting, IT services, CRM software, and cloud and managed communications services. She has created a wide range of content, from blogs and social media, to videos, podcasts, research reports, and technical documentation.
Her key interests include workplace technology’s impact on employee engagement, the evolving role of AI, and how great EX drives great CX.
BlogsWebinarsDigital Employee Experience (DEX)Digital Employee Experience (DEX): What is it, why it matters, and what are its benefitsHannah Lenane4 Min read
1E NewsIntroduction to the CPO: Laura SmithHannah Lenane2 Min read
Artificial Intelligence2024 Mid-Year Reflections: Catching up with 1E’s C-SuiteHannah Lenane5 Min read
Digital Employee Experience (DEX)Enhancing Employee Productivity with Proactive Digital Employee Experience ManagementHannah Lenane3 Min read
Digital Employee Experience (DEX)Digital Workplace Productivity Killers and How to Combat ThemHannah Lenane3 Min read
Service desk automationWhy Opt for Service Desk Automation? Top Strategies for Streamlining IT Support OperationsHannah Lenane3 Min read
Digital Employee Experience (DEX)Four Digital Workplace Trends to Keep Your Eye OnHannah Lenane2 Min read
Digital Employee Experience (DEX)End-User Experience Management (EUEM): Futureproofing and Cost-Saving with 1EHannah Lenane3 Min read
Digital Employee Experience (DEX)Make Every Penny Count: Maximizing ROI with 1EHannah Lenane3 Min read
Digital Employee Experience (DEX)Doing More with Less: Improving IT Productivity with 1EHannah Lenane4 Min read
Digital Employee Experience (DEX)Transforming IT Operations: From Cost Center to Strategic EnablerHannah Lenane3 Min read
Digital Employee Experience (DEX)Enhancing End User Experience: A Comprehensive Guide Hannah Lenane3 Min read
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