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Digital Employee Experience (DEX) Software Solution - 1E

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Digital Employee Experience (DEX) Software Solution - 1ESolutionsPlatformPricingResourcesCustomersAboutTake a TourTeamViewer DEX Helps withFrictionless ExperienceEnsures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT OperationsOptimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & ResolutionResolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience ManagementIdentify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
TeamViewer DEX forMicrosoft IntuneLightweight, always-on communication, real-time actions, and automated client health remediation,
Device RefreshOptimize hardware spend while facilitating proactive hardware asset management
Software ReclaimGain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core CapabilitiesIntelligenceBusiness ImpactExperience AnalyticsEndpoint TroubleshootingEmployee SentimentEndpoint AutomationApplication Experience Management (AXM)Content Distribution for Microsoft Configuration ManagerInventory InsightsPatch InsightsSynthetic MonitoringAdd-ons and ExtensionsAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer DEX PlatformHelps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overviewPlatform TourResource LibraryDig into original DEX analysis, case studies, on-demand webinars, and more.
BlogsBe a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use CasesSelect your specific use cases to see demo videos narrated by product experts.
DEX GlossaryUnderstanding key terms and concepts related to Digital Employee Experience.
Other ResourcesDEX HubRemediation Hub1E ExchangeDocumentationSupportTrainingWhat is Digital Employee Experience (DEX)?From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEXRemediation hubOur CustomersDEX ROIProfessional ServicesTrust, Security, and ComplianceFederalCustomer Resources1E ExchangeDocumentationSupportTraining1Engage CommunityCustomer SuccessHow Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case studyCompany OverviewPartnersEvents and WebinarsCareersNewsroomCSRContactAbout 1EAt 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview Solve IT issues before they impact users

TeamViewer is the Autonomous DEX platform for End-User Computing and IT Service Desk teams. Predict and fix device drift, digital friction, and user frustration to maximize compliance, reduce costs, and deliver a personalized digital employee experience (DEX) for every user.

Schedule A DemoPlatform TourUnmatched Return on InvestmentAnticipate and prevent IT help desk calls with Intelligent EUC automation287% Return on Investment (ROI) From employee productivity gains, legacy tool and hardware cost savings, IT project and security efficiencies, and more.

payback periodTeamViewer DEX platform pays for itself in fewer than 6 months and generates ROI in less than 1 year. $ 0ROI generated for customers since Jan 2024Some tools claim to be DEX, but they don’t improve the Digital Employee Experience. TeamViewer DEX gives you results and ROI — not just data.Learn moreTeamViewer Digital Employee ExperienceTeamViewer's real-time, autonomous digital employee experience platform fixes digital workplace issues fast and forever. With 1E's unique architecture, EUC and Service Desk teams can finally lower service desk costs, intercept compliance drift, and prevent user frustration.
TeamViewer DEX PlatformFrictionless ExperienceA frictionless digital environment creates a smoother, more satisfying user experience, reducing frustrations and boosting employee morale. With proactive support and quick issue resolution, disruptions are kept to a minimum, maintaining the focus on what matters.
Learn MoreSeamless IT OperationsStreamline processes through proactive issue identification, enhanced root cause analysis, and automated resolutions, delivering reliable support services with a positive business impact.
Learn MoreTeamViewer DEX for Microsoft IntuneIT Operations teams choose TeamViewer DEX for Microsoft Intune to protect client health and give themselves the granular control they need to succeed.
Learn MoreTeamViewer DEX for Device RefreshIT Operations teams choose TeamViewer DEX for Device Refresh to lower costs, prevent downtime, optimize device allocation to improve employee satisfaction, and reduce carbon impact.
Learn moreTeamViewer DEX for Software ReclaimBy providing IT teams with insights into software usage and savings, along with efficient removal capabilities, TeamViewer DEX for Software Reclaim simplifies software asset administration.
Learn more1234“When work-from-home scenarios became the norm for us, we knew that we needed to implement and utilize 1E as quickly as possible in order to increase our remote insight into the configuration and performance of our external endpoints.”David Sixsmith
Systems Administrator, Carollo Engineers
“1E gives us the telemetry we need to proactively see what’s happening in the endpoint environment so we can provide real-time IT support.”Scott Geyer
Technology Engineering Manager, Nationwide Insurance
"1E’s technology has been instrumental in transforming how we manage device compliance, enabling us to efficiently ensure all devices are compliant."Rob Asher
Global Head of Service Management, Arup
Customer SuccessOur Customers Work Wonders™Case StudyData-Driven Decision Making at Carollo, Harnessing the Power of the 1E PlatformRead MoreCase StudyNationwide: Driving an experience-centric approach to endpoint managementRead MoreCase StudyHow Arup went cloud-first with 1ERead MoreWhat is TeamViewer DEX?Ready to Work Wonders™?Schedule A DemoAboutCompany OverviewPartnersFederalEvents and WebinarsCareersNewsroomPricingContactCompareTeamViewer DEX vs LakesideTeamViewer DEX vs NexthinkTeamViewer DEX vs TaniumPlatform TeamViewer DEX PlatformIntelligenceBusiness ImpactEmployee SentimentEndpoint AutomationEndpoint TroubleshootingExperience AnalyticsInventory InsightsPatch InsightsSynthetic MonitoringApplication Experience ManagementContent Distribution for Microsoft Configuration ManagerAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer Tensor + TeamViewer DEX Platform IntegrationSolutions Frictionless ExperienceSeamless IT OperationsMicrosoft IntuneDevice RefreshSoftware ReclaimResourcesResource LibraryBlogUse CasesDEX GuideDEX GlossaryRemediation, Automation, and DEX content hub1E ExchangeDocumentationSupportTrainingCopyright © 1E 2026 All Rights Reserved
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