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1E Digital Employee Experience (DEX) Platform - 1E

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1E Digital Employee Experience (DEX) Platform - 1ESolutionsPlatformPricingResourcesCustomersAboutTake a TourTeamViewer DEX Helps withFrictionless ExperienceEnsures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT OperationsOptimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & ResolutionResolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience ManagementIdentify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
TeamViewer DEX forMicrosoft IntuneLightweight, always-on communication, real-time actions, and automated client health remediation,
Device RefreshOptimize hardware spend while facilitating proactive hardware asset management
Software ReclaimGain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core CapabilitiesIntelligenceBusiness ImpactExperience AnalyticsEndpoint TroubleshootingEmployee SentimentEndpoint AutomationApplication Experience Management (AXM)Content Distribution for Microsoft Configuration ManagerInventory InsightsPatch InsightsSynthetic MonitoringAdd-ons and ExtensionsAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer DEX PlatformHelps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overviewPlatform TourResource LibraryDig into original DEX analysis, case studies, on-demand webinars, and more.
BlogsBe a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use CasesSelect your specific use cases to see demo videos narrated by product experts.
DEX GlossaryUnderstanding key terms and concepts related to Digital Employee Experience.
Other ResourcesDEX HubRemediation Hub1E ExchangeDocumentationSupportTrainingWhat is Digital Employee Experience (DEX)?From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEXRemediation hubOur CustomersDEX ROIProfessional ServicesTrust, Security, and ComplianceFederalCustomer Resources1E ExchangeDocumentationSupportTraining1Engage CommunityCustomer SuccessHow Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case studyCompany OverviewPartnersEvents and WebinarsCareersNewsroomCSRContactAbout 1EAt 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview TeamViewer Digital Employee Experience PlatformThe TeamViewer DEX Platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Schedule a demoPlatform TourCore CapabilitiesWhat makes TeamViewer the best Digital Employee Experience (DEX) Platform?IntelligenceLeverage AI to manage IT issues before they impact the user.
ExploreExperience AnalyticsGet a complete view of the end user experience by tracking stability, responsiveness, performance, and sentiment.
ExploreEndpoint TroubleshootingTroubleshoot faster, respond quickly to security incidents and threats, and provide a better employee experience by resolving issues in minutes instead of hours.
ExploreEndpoint AutomationModern, automated, real-time configuration and compliance for the entire IT estate.
ExploreInventory InsightsImprove device stability and performance with insights on software usage so you can remove whatever isn’t being used.
ExploreEmployee SentimentUnderstand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback.
ExplorePatch InsightsSee and track patching progress across your entire device environment.
ExploreApplication Experience Management (AXM)Real-time, comprehensive application performance management tool.
ExploreContent Distribution for Microsoft Configuration ManagerPrevent employees from being impacted by distributions by intelligently using spare bandwidth for all IT content distribution.
ExploreBusiness ImpactAccess key metrics that showcase the 1E Platform's value to easily assess its impact and effectiveness.
ExploreSynthetic MonitoringProactively Monitor and Optimize the Digital Employee Experience
ExploreWhy TeamViewer DEX?Better experienceTeamViewer DEX helps IT deliver frustration-free technology. The platform proactively surfaces issues, remediates them with automation, measures end user sentiment, and provides an overall digital employee experience (DEX) score. The result is a new level of empathy between IT and employees, better experiences every day, and more employees doing their best work.
More secureTeamViewer’s real-time capabilities tighten security and compliance while—uniquely—also improving experience. The platform gives you true confidence around endpoint compliance as drift is fixed in real-time and allows IT departments to respond to vulnerabilities within minutes—not days or weeks.
Business alignedTeamViewer is the only technology that delivers DEX with a hard ROI. TeamViewer’s modern automation and deep integrations radically lower the costs of service desk operations, endpoint estate management, and responding to business priorities.
Schedule a DemoCustomer SuccessOur customers Work Wonders™Case Study1E & Bacardi: a perfect cocktail for the Windows 10 eraRead MoreCase Study1E & ServiceNow: Driving full IT automationRead MoreCase Study1E and Schneider Electric: Automating a global Windows 10 migrationRead MoreReady to Work Wonders™?Schedule A DemoAboutCompany OverviewPartnersFederalEvents and WebinarsCareersNewsroomPricingContactCompareTeamViewer DEX vs LakesideTeamViewer DEX vs NexthinkTeamViewer DEX vs TaniumPlatform TeamViewer DEX PlatformIntelligenceBusiness ImpactEmployee SentimentEndpoint AutomationEndpoint TroubleshootingExperience AnalyticsInventory InsightsPatch InsightsSynthetic MonitoringApplication Experience ManagementContent Distribution for Microsoft Configuration ManagerAutomated Self Service for ServiceNowService Desk Augmentation for ServiceNowVirtual Desktop Experience (VDX)TeamViewer Tensor + TeamViewer DEX Platform IntegrationSolutions Frictionless ExperienceSeamless IT OperationsMicrosoft IntuneDevice RefreshSoftware ReclaimResourcesResource LibraryBlogUse CasesDEX GuideDEX GlossaryRemediation, Automation, and DEX content hub1E ExchangeDocumentationSupportTrainingCopyright © 1E 2026 All Rights Reserved
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